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On the Menu nearby: University Special - Char Grill Chicken - Deluxe Bagel Sandwich - Doner Kebab - MEXICAN FLAN - Shrimp Fried Rice - Chocolate Mocha Mousse Cake -
Sweet Dreams Teashop
14 170 University W, Waterloo, ON N2L3E9
Phone: 5197472442

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Current Rating: 4 stars Very Good (6 votes) [Reviews]

86%
Comments on Sweet Dreams Teashop
2012-09-05 23:45:02

This little place has an unfortunate relationship with me and my friends. Back in the day, this place was a cool hang-out. It seems somewhere along the way, everyone who works there has stopped giving a rat's bum about service or cleanliness. This is not from one or two experiences, this is from YEARS of giving this place chance after chance to change my mind. We have gone in in groups with meals and drinks arriving randomly, with a half hour difference from person to person at the table. We have had servers who don't pay any attention to how long people have been sitting, without menus, without drinks, without food. The last time I was there, a couple of months ago (and I mean LAST time), we seated ourselves and waited quite a while for menus. We finally got our menus and waited more than twenty minutes for a server to come back. We checked our watches and gave her five more minutes, and finally walked out without our order even being taken. We then went across the path to Mongolian Grill, where we were seated next to the window. While we got drinks, we watched as our menus at Sweet Dreams sat on their table, not even being collected. By the time we had our meals on our table someone had finally taken the menus away. Bottom line - this place has become dingy, noisy, terrible service that improve even with years of waiting. I'm completely fed up with it, which is sad because once upon a time we used to hang out there a lot. Sad.

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